Reviews for The Rug Specialists

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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

5.00 out of 5 ( 311 Reviews )

Kevin E.

February 12th, 2021

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The Specialists are the best! I've had many different carpet cleaners over the years (that I've always been pretty happy with), but now that I've experienced James, Joycelyn, and their ...

L S.

February 11th, 2021

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The owner of this company, James, is very professional and goes above and beyond to make sure the service is done with complete satisfaction. He represents what customer service USED ...

Aydin M.

February 11th, 2021

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Went the extra mile with my rug. Colors came out more vibrant, the pet smell was gone, and stains were drastically minimized where you had to look for them to ...

Douglas

El Dorado Hills, CA

January 26th, 2021

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James did some rug work for us - heirloom rugs from my wife's grandmother that are sentimental to her. I'm happy to be her hero and have a specialist take ...

Jenn B.

December 14th, 2020

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They did a beautiful job on my two carpets. They even picked them up and delivered them back to me when they were cleaned. I will definitely use them again.

Randy

Sacramento, CA

December 10th, 2020

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My wife and I were pleased with the cleaning.

Whitney R.

Sacramento, CA

October 8th, 2020

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Awesome job! Great customer service. Quality, honest work. Love the non-toxic cleaning materials. Thanks James!

Claudia R.

Orangevale, CA

October 1st, 2020

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Professional and of excellent quality. Pleased with ability to get the stains out. Treat my house as their own; courteous and efficient; and the best Value for my money. Completed ...

Meg H.

October 1st, 2020

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Second time using this company and will continue to use them! On time, professional, did a great job, and explained everything well!! No complaints here! Did carpet cleaning, tile grout ...

Lynn H.

Folsom, CA

September 25th, 2020

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My experience was excellent! Both people were very professional and friendly. Very reasonable cost and nothing could have been better to satisfy me. 5 stars!

Miles

Sacramento, CA

September 12th, 2020

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Excellent, quickness and price were great!

Jeanne B.

Folsom, CA

September 3rd, 2020

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Very good. Great manners.