Reviews for The Rug Specialists

• Reviewed By: Sheri G.
• Location:
• November 12th, 2019
• This review was copy/pasted from:
  
• Original Review Link: https://www.facebook.com/shericgreen/posts/pfbid08pBjLoWghYR2Z3iuuEG88WMASyi3pXiWwoMrsK4D2mDSj7oeCp8mm4w6aaw5nz9Pl

• Comment: We have a beautiful tufted wool rug that is 8x10. Unfortunately our nervous cat liked to pee on it again and again. We would use a rug doctor and spend a fortune on all kinds of enzymatic sprays and powerful chemical sprays. We would get a little relief but the urine smell would come back. One day we'd had enough and took it to the backyard and scrubbed it and draped it over garbage bins to dry. After it dried, we brought it in the house and it wreaked of urine still and the rug was completely warped from not lying flat while drying.
  I reached out to 5 different well reviewed carpet cleaners and none could help me until The Specialists. I emailed them on a Saturday and they called me the same day. They picked up and dropped off my rug for $20 each way. We work during their hours, so they allowed us to leave the rug on the porch on pick up day. They warned me that the process may take some time and not to worry. They had our rug for one month and when we got it back it was like brand new. It smelled fresh and clean and it look spotless. The staff were extremely friendly. When the specialist dropped my rug off, he offered to help me maneuver it in the room so I could have it positioned just right.
  The total cost for washing, de-urinating, reshaping and pick up and delivery was $379.90. We could have purchased a brand new rug for just a little more than that but we feel strongly about not filling the landfills whenever possible. Picture is the after photo.
• Overall Rating