How satisfied were you with the quality of work we completed?
Your overall experience with our company.
How satisfied were you with our overall customer service?
How was your experience with the first phone call to the company?
Comment: Seldom do I find a vendor who exceeds expectations. I would say this was definitely the case with “The Rug Specialists”. The primary benefit is their in-house equipment. We elected to bring our rug to the shop. It’s pretty convincing the rugs are cleaned more thoroughly than an on-site visit. Owner and staff very congenial and amenable.