Terms and Conditions
These Terms and Conditions govern your use of The Rug Specialists website and services.
By using our website, requesting service, scheduling service, or communicating with us, you agree to these Terms and Conditions.
Services
The Rug Specialists provides professional rug-related services, including rug cleaning, rug pickup and delivery, rug padding, fringe and side-cord services, and other related services that may be offered from time to time.
Service availability, pricing, turnaround times, and recommendations may vary depending on rug size, fiber type, condition, construction, stains, odors, required treatments, and other factors.
Estimates and Pricing
Estimates may be based on information supplied by the customer before physical inspection. Final pricing may change if the rug’s actual size, fiber type, condition, required treatment, or service needs differ from the original information provided.
Pickup and Delivery
Pickup and delivery availability may vary by location, scheduling availability, service minimums, and other operational considerations.
SMS/Text Messaging Terms
By providing your mobile phone number and consenting to receive text messages from The Rug Specialists, you agree to receive service-related SMS messages.
Messages may include:
- Appointment confirmations
- Pickup and delivery updates
- On-the-way notifications
- Rug cleaning progress updates
- Completion notifications
- Payment-related communications
- Scheduling communications
- Post-service customer review requests
Message frequency varies. Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.
You may opt out at any time by replying STOP. After opting out, you may receive a confirmation message. You may reply HELP for assistance.
Mobile information and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Wireless carriers are not liable for delayed or undelivered messages.
Website Use
You agree not to misuse the website, attempt unauthorized access, interfere with website operation, or use the website for unlawful purposes.
Third-Party Services
Our website or communications may contain links to third-party services, including payment processors, review platforms, mapping services, or other providers. We are not responsible for the content, policies, or operation of third-party websites.
Limitation of Liability
To the extent permitted by law, The Rug Specialists is not liable for indirect, incidental, or consequential damages arising from use of our website or communications.
Changes to These Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on this page.
Contact Us
The Rug Specialists
Phone: 916-348-7018
Email: James@TheRugSpecialists.com
Website: TheRugSpecialists.com